|
Frequently Asked Questions
What type of coaching do you
offer?
Click here to view coaching program breakdown.
How much does coaching cost?
Your
first step is to set a Discovery Coaching Session with an eLifePlans coach that
will help you clarify and prioritize your next steps. At that point your
eLifePlans coach will suggest the most appropriate coaching package to reach
your goals and to realize your dreams.
What credentials do
your coaches have?
Each of our Certified eLifePlans coaches have
completed a minimum of 50 hours of foundational coach training and have a
minimum of 50 coaching hours. Our coaches continue to receive
on-going coach training every month to help our clients leverage our unique,
proprietary coaching program to achieve outstanding results.
How much does it a subscription to
eLifePlans.com cost?
Only $19.95 per month or $110 per
year. Payment Methods: Visa/Mastercard/American
Express/Discover are accepted. Checks and money orders must be processed
manually. Please contact us at support@eLifePlans.com if you'd like to
pay by check or money order.
New accounts come with a free 30-day trial. Cancel within
30 days and your credit card won't be charged. If you have an "Activation
Code", please contact your eLifePlans Coach or eLifePlans Support Team for
pricing details during the 30-Day TRIAL period for special subscription
discounts included in group and individual coaching offers.
What is an Activation
Code?
We equip each of our certified eLife Plan Coaches with an
Activation Code to use with their personal clients and to track incoming
subscribers to the correct eLifePlans Coach. For more information about our
certified eLife Plan Coach Program click here!
I can't create an account. What do I do?
If you
cannot create an account, it is because you either do not have a valid e-mail
address or a field in your profile has not been completed correctly. If
your profile is completed incorrectly you will see the errors listed in red
font. Otherwise you should be able to create an account without any problems.
Still not working? Email support@elifeplans.com
I have an eLifePlans account, but it will not allow me to log
in. What do I do?
If you're having trouble logging into your
account please email us at support@elifeplans.com or call us at
866-354-3348 (or 641-628-3700 if outside the U.S.) and we will help you get the
issues resolved.
How do I delete my
account?
You can delete your account by emailing support@elifeplans.com with your
written request along with your username and password. A confirmation
email will be sent to the email address in your profile.
How can I change my email address?
Once logged into
your account, click on the "Your Profile/Account" link inside the control panel.
This link will take you to your account settings and profile where you can
update/change/edit your E-mail Address.
I lost/forgot my password. What do I do?
If you lost
or forgot your password, go to the eLifePlans.com home page and click on the
"Forgot Password?" link located in the Member Login box. Simply provide the
e-mail address you used to register for eLifePlans.com, and your password will
be sent that address immediately.
How do I change my email reminder preferences?
Simply
log into your eLife Plan and select "Your Profile/Account" from inside the
control panel on the right side of your screen. Then click on the email
reminder dropdown box to select how often you’d like to be reminded to view your
eLife Plan.
How do I stop the reminder emails?
Simply
log in to your
elifeplans.com account. On the control panel (right of your elifeplan)
click “view reminders.” By clicking the reminders listed, you can change
the reminder settings.
How do I add/change/delete an
accountability partner?
Simply log in to your elifeplans.com
account. On the control panel (right of your elifeplan) click
“
Your Profile / Account” Once inside the "Your Profile / Account" you may
add/change/delete an accountability partner.
Can I hide my
dreams so others can’t view them?
Yes! eLifePlans respects your
privacy. To update your privacy preferences, go to your eLife Plan home page and
select the green wrench icon next to the dream description to edit the privacy
setting.
Where do I report inappropriate content?
If at any
time you come across content eLifePlans.com that you find offensive or
inappropriate, please let us know immediately by clicking on the "Contact Us"
link at the bottom of every page. Please give us as much information as possible
about the content in question (a link to the page would be perfect) and action
will quickly be taken to remove the content. You can also report an
inappropriate message by emailing
support@elifeplans.com.
How can I update my profile, email address and credit card
information?
Simply log into your eLife Plan and select "Your
Profile/Account" from inside the control panel on the right side of your
screen. You can edit your Credit Card settings by scrolling down to the
“Account Profile” section just below your personal profile section. Simply
click the red “EDIT” button to change your credit card information. Click
here to access your Profile/Account.
How do I add a new Dream?
Once you’ve logged into
your eLife Plan account you will see red “ADD DREAM” buttons next to each of the
life categories. Simply select the “ADD DREAM” button next to the category
that best relates to your dream and follow the prompts. You may also add
multiple dreams quickly by selecting “Your eLife Plan Wizard” from the control
panel. This link will allow you to re-enter the life plan wizard process
in which you can select dreams from our dream library by checking them or by
adding your own custom dreams in the space provided.
How do I add an Action Plan (Goals and Action Steps) to each
dream?
Once you've added a new dream, it's time to create an Action
Plan full of short term goals and action steps to help you chart your course to
realize your dream. To create an Action Plan simply select the blue
magnifying glass image to the left of your dream description or select the
written description of the dream from the green eLife Plan member home
page. Once you’ve landed on the Action Plan page you can select to edit
the dream, purpose, due date or reminder setting and/or add Goals to your Action
Plan. Each time a Goal is created you can then add Action Steps to
determine what the daily/weekly/monthly activities are that will bring you
closer to your dream.
How do I mark a Dream as completed?
First of all,
congratulations! Go to your eLife Plan Home Page and click on the "Completed"
checkbox next to the specific dream you’ve completed.
How do I “Prioritize” my dreams and goals?
Log in to
your eLife Plan and set a due date for every dream you’ve listed inside your
plan by selecting the word “None” to the right of the dream description (or
simply select the due date that appears if you’ve previously selected a due date
for this dream). Once you’ve set a due date for each dream click on the
“Prioritize Now” red button to prioritize your dreams by due date inside of each
category. Remember the categories stay fixed in their respective order and
your dreams are prioritized by due date in each category to help you maintain a
balanced perspective.
The same prioritization feature is available inside the
Action Plan section of each Dream to help you keep your Goals and Action Steps
in priority order.
How do I make a comment on the Coaching
Blogs?
Simply click on the "Comments" link at the bottom of each
blog posting, enter your name and other required information, add your comment
and then click "POST" to save.
How do I post messages to
the Discussion Board and connect with other subscribers and
coaches?
You must be logged in before you
can post messages to the Discussion Board. Once you are logged in, click
the Discussion Board link under
the "Community" section of the site. Select the forum category you'd like
to view and then select the posting you'd like to respond to. Once selected
you will be prompted to enter a response. Once your posting is complete
click "Post Reply" and your posting will be added to the Discussion Board
thread.
How do I access the
Coaching Articles?
Click here to access
the coaching article archive.
|
